Support Center

Trouble Reports

  • Charge

    When the add popped up for getting the subscription, I clicked the 1 month subscription it charged me for the ...

    1 Agent Answer 0 Community Answers Nov 13, 2018 05:40AM CET
  • Lost my mixes and followers and stats

    For some odd reason, I had to login again, I never sign out. My followers/ppl I follow are all gone. The mixes...

    2 Agent Answers 1 Community Answer Oct 29, 2018 02:33PM CET
  • Pacemaker +

    I purchased pacemaker plus for 12 months but it only shows an error.... when I click off and back on it says I...

    3 Agent Answers 2 Community Answers Oct 15, 2018 05:29PM CEST
  • Some songs not analyzing

    Hi, I have some songs that do not analyse at all. If I add them to a mix the lightning symbol just rotates con...

    2 Agent Answers 1 Community Answer Oct 02, 2018 02:34PM CEST
  • Purchases

    How do I stop making purchases for this app?

    2 Agent Answers 1 Community Answer Sep 30, 2018 05:00PM CEST
  • Where are my saved files?

    Hi, A few weeks ago all of my posted playlists were missing. I filled in a support ticket and that problem ...

    1 Agent Answer 0 Community Answers Sep 29, 2018 04:11PM CEST
  • State; close app, reopen, and continue where you left off

    State; close app, reopen, and continue where you left off

    1 Community Answer Sep 25, 2018 07:13PM CEST
  • Facebook password login button doesn't work

    Hi there, I'm trying to log in to my old account on Pacemaker through Facebook but the login button is...

    1 Agent Answer 0 Community Answers Sep 17, 2018 03:56PM CEST
  • Pacemaker +

    Hello there, I have purchased Pacemaker + for 3 Months until 21st of November. There is no purple sign on m...

    1 Agent Answer 0 Community Answers Aug 31, 2018 06:11PM CEST
  • Unpublished playlist deleted

    I unpublished a playlist (OTF Remix 7) and it is no longer in my "saved" playlists. Is there any wa...

    3 Agent Answers 4 Community Answers Aug 29, 2018 04:08AM CEST
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