Support Center

Trouble Reports

  • Purchase 3 month package

    I just purchased a 3 month subscription and it says oops there was a error but says I have a 3 month subscri...

    1 Agent Answer 0 Community Answers Jun 14, 2018 02:29AM CEST
  • Spotify login failed *only on cellular network

    I have been having Spotify login issues for the past several days. This only happens when I try to connect ove...

    5 Agent Answers 6 Community Answers Jun 12, 2018 10:49PM CEST
  • My purchase went through but on the app i get a weird screen when i cl...

    Hello i just bought the pacemaker plus and as soon as i confirmed the payment i got a weird screen without any...

    1 Agent Answer 0 Community Answers May 30, 2018 08:18PM CEST
  • Spotify playlist are no longer showing

    As of today (recent usage has been fine) none of my Spotify playlists are showing up on the iPad app. The only...

    3 Agent Answers 2 Community Answers May 02, 2018 10:17PM CEST
  • Spotify login fails

    To recreate: Open Pacemaker app Select login to Spotify Enter Spotify credentials (username or emai...

    2 Agent Answers 2 Community Answers Apr 04, 2018 08:34PM CEST
  • spotify - imported windows songs are not visible in pacemaker

    Hello, i have a problem with my imported local spotify songs. i imported some songs from windows to my spo...

    2 Agent Answers 1 Community Answer Apr 02, 2018 02:36PM CEST
  • Restore Purchase

    New phone and it won’t let me restore my 12 month subscription

    1 Agent Answer 0 Community Answers Mar 28, 2018 10:36PM CEST
  • Restore for paid features doesn’t work.

    Ever since I paid for the ‘value pack’, none of the features work, and I cannot restore the purchase. I thi...

    1 Agent Answer 0 Community Answers Mar 21, 2018 02:59PM CET
  • Pacemaker crashing all the time

    I just purchased this app today, along with the Value pack and the Power pack, and I can't get more than ...

    1 Agent Answer 0 Community Answers Mar 11, 2018 03:20AM CET
  • Can’t log into Spotify on iPad Pro iOS 9.3.3 using v.2.3.5

    All of a sudden Pacemaker stopped working on my iPad Pro, and I get a "Can't login to Spotify" ...

    2 Agent Answers 2 Community Answers Jan 19, 2018 10:59PM CET
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