Support Center

Trouble Reports

  • Pacemaker + not working

    Hi I just bought pacemaker + but nothing has changed and keeps coming up with error request failed. I have be...

    2 Agent Answers 1 Community Answer Dec 10, 2017 02:14PM CET
  • iPhone App no longer mixing tracks, plus other bugs on new iPhone 8

    I recently upgraded from an iPhone 6 to an iPhone 8 and the app will no longer mix my purchased Apple Music tr...

    4 Agent Answers 3 Community Answers Nov 23, 2017 12:27AM CET
  • Unlink accounts

    Hi there, I had an original account with spotify on pacemaker and then linked my email to this account and al...

    1 Agent Answer 0 Community Answers Nov 08, 2017 03:10PM CET
  • In-app purchase is not working

    Hello people, I want to buy loops but everytime i tap the +1 button the program crashes. Does anyone has an...

    3 Agent Answers 2 Community Answers Nov 02, 2017 11:23AM CET
  • Loading Error

    Hello Guys First I want to thank you for the amazing app, I absolutely love it! 6 weeks ago I download it ...

    4 Agent Answers 5 Community Answers Oct 19, 2017 02:46PM CEST
  • Track info resetting

    So whenever I restart the app,(or at least most of the time) I have to reload every song in my library. Is the...

    2 Agent Answers 1 Community Answer Oct 16, 2017 05:18AM CEST
  • Posted mixtape not playing tracks on Cue

    Greetings team, I had been working on a mixtape that I had saved and periodically been working on for a cou...

    3 Agent Answers 3 Community Answers Oct 13, 2017 04:52PM CEST
  • Cannot buy packs

    Whenever I try to buy packs from the store, nothing happens. I press buy, but the packs doesn't show up i...

    3 Agent Answers 1 Community Answer Oct 01, 2017 05:55PM CEST
  • Bpm

    My bpm info leaves a bunch of my tracks every time I close the app. Is there a fix for this?

    1 Agent Answer 0 Community Answers Sep 23, 2017 10:28PM CEST
  • Scrolling in large folders

    I have a couple of large folders (w about 1,500 - 2,000 songs each). Whenever I scroll down to add songs to my...

    1 Agent Answer 0 Community Answers Aug 28, 2017 11:57PM CEST
support@pacemaker.net
https://cdn.desk.com/
false
Pacemaker
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete