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Spotify login failures again

Dusan Paulovic Mar 30, 2017 12:37PM CEST

my Pacemaker can not login to Spotify anymore.
It worked 3 days ago, but stopped.
All other similar apps can login to Spotify and use the library on my iPhone.
The Pacemaker is only having failures.

Do you have any suggestions?

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dusan paulovic Mar 30, 2017 12:54PM CEST
Few more notes.
I can't even see other mixtapes.
In new tab I see message "Ooops! Failed to load new mixtapes."
and in Hot tab I see "The hotline is busy..."
in home I see "Home is just reload away..."
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Phillip Munn Mar 30, 2017 03:45PM CEST Pacemaker Agent
Hey Dusan,
Sorry to hear this. All these things seem to suggest for some mysterious reason you're unable to connect to the Pacemaker servers as if you have no internet connection. We're not aware of any issues currently so it seems specific to your device. You can try the following:

Double tap home and swipe up on Pacemaker to close it.
Open Pacemaker again and see if things are any better?
Try switching from WiFi to Cellular or the opposite way around and see if things are any better. Do let me know if none of these help.
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Dusan Paulovic Mar 30, 2017 04:20PM CEST
Hey Phillip.

Unfortunately, none of suggestions worked.
It is now third day I am trying to get Pacemaker working.
I opened and closed the app several times,
as I am trying to connect more than 3 times per day.
I tried also to swap WiFi to Cellular without any change.

Interesting part is that no other app has any problem.
Pyro and djay 2 both can connect Spotify and use it.

I tried also reinstall... nothing did help.

I am from Slovakia, EU.

What can I do?
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Dusan Paulovic Mar 30, 2017 04:51PM CEST
I have an information from my brother, that all works for him. He has same OS version, same device and can also use my Spotify account with Pacemaker.
What can be the reason I can't?
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Michal Paulovic Mar 30, 2017 05:00PM CEST

it's possible to get your API URL for test it in Safari?
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Phillip Munn Apr 03, 2017 10:14PM CEST Pacemaker Agent
I'm checking with the team on this one still, sorry for the delay - please hold tight!
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Dusan Paulovic Apr 06, 2017 07:20AM CEST
I am OK.
Logging using Facebook does work.
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Phillip Munn Apr 06, 2017 11:09AM CEST Pacemaker Agent
Glad you got things working!
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Luis Apr 07, 2017 11:58PM CEST
I am having the same issue, except when login in via Facebook I still get the Login Failed error.
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Phillip Munn Apr 08, 2017 11:30PM CEST Pacemaker Agent
Hi Luis,
Are you a T-Mobile customer? Have you tried using both WiFi and Cellular connections?
I assume you've also tried using the email address option as well as the login with Facebook button?
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Brian Apr 22, 2017 08:31PM CEST

same issue on my iPad. I double checked my Spotify account and Pacemaker is added correctly.

I have the old version of iOS (8.4) running, but this is not the issue. Isn't it?
The party is starting in 15 minutes... hopefully with Pacemaker ;-)

Best regards

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