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Pacemaker +

Jason Apr 30, 2017 05:06PM CEST

I've purchased pacemaker+ and it's not working

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Phillip Munn Apr 30, 2017 11:36PM CEST Pacemaker Agent
Hello Jason,

So sorry to hear this. Pacemaker+ lets you record your mixes on iPhone and use our advanced studio editor. If you add two or more tracks into a mix and then click on the white box drawn over the end and start of the waveforms you'll then be taken to the Pacemaker Studio where you can adjust the transition.
When you say this isn't working - what exactly are you seeing? Do you get an error message?
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Jason Apr 30, 2017 11:41PM CEST
I click the white box and it says I have no 0 sessions left and I can't save the transition
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Phillip Munn May 01, 2017 12:07AM CEST Pacemaker Agent
Thanks Jason for clarifying. What you should do is click the purple banner which says 0 sessions left in this screen. In the window which opens will be a label "Restore Purchase". If you click this does everything then work correctly?
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Jason May 01, 2017 08:34AM CEST
It comes up with "error"
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Phillip Munn May 01, 2017 01:00PM CEST Pacemaker Agent
Hello Jason,

Sorry about this. You'll shortly recieve an email from TestFlight with instructions on how to download and install a beta version of Pacemaker. Please install this version and repeat the exact same steps clicking the "Restore Button" - we expect this will fail in the same way but by doing this, your device will send us logs which we can use to fix the issue.

As a thank you beta users are able to redeem Pacemaker+ and all the effects for free, so once you have tried this, please then try redeming Pacemaker + by clicking on any of the "Free" options within the app. If you have any questions, please do not hesitate to reply here.
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Serge May 31, 2017 11:41PM CEST
I have the exact same problem, I bought the one year package pacemaker+ and now it shows a "zero sessions left" message, and whe restoring prchase same ERROR message, how do I solve this?
thanks.
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Phillip Munn Jun 01, 2017 01:56PM CEST Pacemaker Agent
Hey Serge,
We've just sent you and email. Hopefully we can get this sorted!
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Alejandro Duran Jun 12, 2017 07:41PM CEST
I have the same problem. It shows ERROR and it says I have 0 sessions left. I paid for one month and it's not working
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Phillip Munn Jun 12, 2017 09:27PM CEST Pacemaker Agent
Hey Alejandro,
We've just sent you and email. Hopefully we can get this sorted!
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Ben hales Jun 19, 2017 10:22PM CEST
Hi,
Same problems as above, I purchased pacemaker + just over a week ago hoping that with time the 'restore purchases' button would work but it hasn't.
I've paid for 1 month and it says I have 0 sessions left.
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Shaun Fendi Gan Jun 20, 2017 09:44AM CEST
Same!!! I paid and its not working.

Please fix these bugs guys.

Your app is brilliant, but all of these issues really make it frustrating to use
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Phillip Munn Jun 20, 2017 10:01PM CEST Pacemaker Agent
I've emailed you both. Sorry about this.
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Davidvb@gmail.com Jun 24, 2017 05:17PM CEST
I’m experiencing similar and related issues.. could i pleaseee be added to the flightcheck pool?

Cheers,
David (zombiefx)

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Phillip Munn Jun 24, 2017 09:41PM CEST Pacemaker Agent
Hello David,

I've sent you an email.

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