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Spotify playlist are no longer showing

Pete May 02, 2018 10:17PM CEST

As of today (recent usage has been fine) none of my Spotify playlists are showing up on the iPad app. The only playlist options I see in the Spotify tab are "hip hop harvest", "deep house", "techno workout", "party supplies".

I have the latest version
I have uninstalled and reinstalled
I am logged in/granted access to my Spotify account
I have hard reset my iPad
Spotify works fine on iPad
I created a new test playlist since the outage and it does not appear, despite hard resetting and restarting iPad.

I can confirm that the app works and I am able to search for and mix tracks found using the search bar.

Up 1 rated Down
Phillip Munn May 07, 2018 12:56AM CEST Pacemaker Agent
Hello Pete,

I've just replied to your email. Hopefully we can get this fixed for you ASAP.
Up 0 rated Down
Patti May 07, 2018 10:34AM CEST
My playlists are not coming up
I’ve logged in and out of both pacemaker and Spotify several times and nothing
Up -1 rated Down
Phillip Munn May 07, 2018 09:17PM CEST Pacemaker Agent
Sorry to hear this Patti. We're currently investigating and hopefully we can work out why this is happening soon.
Up 0 rated Down
Michael May 22, 2018 01:29AM CEST
This is happening to me too on the iPhone 7+. My I’m getting the error that Spotify has failed to connect.
Up 0 rated Down
Phillip Munn May 23, 2018 08:33PM CEST Pacemaker Agent
Hey Michael,

I can see you are a T-Mobile user. We are aware of an issue affecting T-Mobile customers when on a cellular connection. We're working with T-Mobile and Spotify to try and get this resolved, for now please connect to WiFi when using Pacemaker.

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