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Spotify Login Failed

Boofar Jun 26, 2018 06:07PM CEST

Hello I keep getting Spotify login failed. Can someone please help?
- I do have Spotify premium (Facebook login)
- I am not a T mobile user
- I do have the latest version of the app installed

3 Community Answers

Best Answer
Phillip Munn Jun 26, 2018 11:17PM CEST

Hello,

We're currently aware that Rogers might also have an issue, potentially similar to T-Mobile users where you cannot login to Spotify within Pacemaker whilst connected to their network. We're reaching out to Rogers to see if we can understand why this happens. In the meantime, please use WiFi to mix or play Spotify tracks within Pacemaker.

I'll update this once I have more information to share.

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Phillip Munn Best Answer Jun 26, 2018 11:17PM CEST Pacemaker Agent
Hello,

We're currently aware that Rogers might also have an issue, potentially similar to T-Mobile users where you cannot login to Spotify within Pacemaker whilst connected to their network. We're reaching out to Rogers to see if we can understand why this happens. In the meantime, please use WiFi to mix or play Spotify tracks within Pacemaker.

I'll update this once I have more information to share.
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liza Jul 17, 2018 02:27AM CEST
i got a new phone and when i downloaded the app and tried to log into spotify it says login failed when it is my correct username and password.
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Phillip Munn Jul 18, 2018 12:05PM CEST Pacemaker Agent
Hey Liza,

Can you try switching to a WiFi network if you're using a cellular connection? We're aware of a few issues where on certain mobile networks, people cannot connect to Spotify.

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