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Spotify Reauthorisation

Alex Leist Dec 29, 2018 10:07AM CET

I‘m not sure if this is how it’s supposed to work but Spotify keeps asking me for my authorization almost every time I start the app. Sometimes Pacemaker asks me if I want to link my account to this Spotify account, which would solve this problem I guess but that doesn’t do anything for me :(

Other than that I love this app, keep up the good work!

Up 1 rated Down
Phillip Munn Dec 30, 2018 11:36PM CET Pacemaker Agent
Sorry to hear this Alex. We are aware of this issue and will be working to fix it in the new year as we realise when this happens - this is really frustrating. Thanks for the support.
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Joel Hernández Jan 29, 2019 08:48PM CET
Alguien puede explicar porque no se autoriza pacemaker en spotify, hay un conflicto que no permite realizar esta conexión entre ambas apps.
¿Alguna liga de apoyo o soporte para poderlo realizar?

Saludos cordiales
Up 0 rated Down
Phillip Munn Feb 01, 2019 12:11AM CET Pacemaker Agent
Hey Joel,

We're currently investigating the issues where users are being asked multiple times to login to Spotify. Hopefully with some future changes we'll make this more reliable.
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Duane Robinson Feb 03, 2019 11:49PM CET
Fix the login issue
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2019 Mar 07, 2019 09:45PM CET
So Pacemaker what’s the status is March now! What’s the point of your fan base not being able to play my mix without having Spotify premium?
Up 0 rated Down
Phillip Munn Mar 08, 2019 10:08PM CET Pacemaker Agent
Spotify premium is a requirement set by Spotify - but this means each mix played in Pacemaker earns artists revenue (counts as a stream). This supports the music industry. We understand sometimes you are logged out of Pacemaker unexpectedly and asked to re-login to Spotify. We're working to identify each of the potential causes and fix them both in the app and behind the scenes. Recently this has improved (according to our logs) but we're always looking to make Pacemaker better.
Please do let me know if you regularly find yourself affected by this problem and I'll be happy to investigate.

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