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Pacemaker replaying songs and pausing

Evie Nov 26, 2019 03:16AM CET

Hello,

When my songs playing are supposed to mix and switch to the next song, they often replay and/or pause completely. This is extremely disruptive when coaching fast paced fitness classes, to the point that I often cannot use the app at all in fear it will malfunction in the middle of class. Can you help? I love this app but thus is becoming a constant issue.

Evie

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Phillip Munn Nov 27, 2019 07:41PM CET Pacemaker Agent
Hey Evie,

Sorry to hear this. We haven't made any changes here recently regarding playback. It sounds though like it might be a bandwidth problem. If Pacemaker hasn't yet loaded the next song in the mix in time, we'll either replay the same track or pause the mix until the next song loads. Try switching to a Wifi network if you are using mobile data - or if you are already connected to a free wifi network, try changing to using cellular data if the free wifi network is slow and unreliable.

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